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The “Gmail 69585 bounce” and what can I do about it?

July 14, 2020 Marko Arcega , , , No comments
The “Gmail 69585 bounce” and what can I do about it?

What is it?

The name derives from the Google Support link at the bottom of the error message:

Also known as “the 69585 bounce,” users who send bulk mail may receive an automated response from Gmail. One user even reported getting the error after sending emails to his family. This proves all the more confusing as the 69585 link redirects to a Support Page that doesn’t offer much explanation.

Reading through online fora regarding the “69585 bounce,” it appears to boil down to filtering out suspicious emails. Emails are subject to security checks by Google’s mailing system. Google engineers have been hard at work in proactively screening for emails that may be malicious in nature, spammy, or conduits for phishing scams. Once an email sets off these triggers, Google would stop the email from its track and the sender would end up with the above message.

How do I resolve 69585 Gmail bounces?

Here are some pointers to consider and recommended solutions:

  1. Gmail is not intended for bulk/mass mail campaigns. Sending out a significant number of similar mails in a short span of time can be easily tagged as suspicious behavior. There are Gmail add-ons that work around this by sending emails across several days. Also, consider using apps and solutions specifically designed for bulk/mass emailing.
  2. Check your emails (both body and signature) for spammy contents. Although unintentional, your email may include phrases historically used by known spammers. As a general rule, avoid the following:
    • lots of exclamation marks
    • “Must read”
    • attention getting
    • large and/or gaudy colored text
    • text the same color as the background
    • tiny text
    • (almost) zero height images
    • links hidden under text
    • images or links with a different URL
  3. Recipients can easily mark your email as “Not Safe” or spam to avoid seeing your messages. Include clear instructions for recipients to mark your emails as Safe. This avoids being blacklisted and ending up with bounced messages.
  4. Google’s algorithms can be quite strict for new accounts. In fact, account tenure is a factor for email sending limits. Generally, G Suite accounts with at least 6 bill cycles with Google are considered tenured/seasoned and can enjoy sending up to 1,500 daily emails.
Marko ArcegaThe “Gmail 69585 bounce” and what can I do about it?
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Managing Catering Requests with Form Workflow Plus

July 7, 2020 Marko Arcega , , , No comments
Managing Catering Requests with Form Workflow Plus

An assortment of snacks and refreshments never fail to liven up formal functions and seminars. Queuing up to the buffet table presents opportunities to mingle and exchange ideas or simply talk about the weather. Behind all these are the trusty caterers and event organizers. They attend to individual guest preferences and make sure the event proceeds smoothly.

If you’re a food concessionaire or managing a catering business, it’s important to fulfill client orders. Catering requests need to be properly tracked and scheduled. Consider Richard, who’s the manager of an in-house caterer for a tech firm. Teams regularly hold training and seminars so it was at first a challenge to track which team would require their services and when.

Fortunately, Richard came across Form Workflow Plus on the G Suite Marketplace. This allowed him to have an efficient system of collecting orders and scheduling. It’s easy to lose requests when done via email or on a separate form. Here are the important features that helped Richard:

Seamless integration with G Suite apps

Form Workflow Plus works with native G Suite apps. Richard simply set up a Google Form then collected these responses on a Google Sheet. With Form Workflow Plus, set up took only a few minutes.

The add-on also had the flexibility to specify several reviewers. This proved useful for when some of the reviewers are not around to approve requests and ensure continuity.

Form Workflow Plus is available for a 14-day free trial here.

Unlimited reviewers and conditional approvals

Automating their order taking workflow was a perfect decision for Richard. Working with the add-on allowed him to easily add approval steps, include or remove reviewers, and set up conditional approvals. These features allowed the add-on to meet their use cases.

Richard has even set up their staff leave requests and purchase order workflows via the add-on!

Web app for overseeing requests, managing billing, and adding users

Form Workflow Plus includes a web application accessible here. It provides account owners and admins a dashboard for managing workflows as well as requests. It’s also a one-stop solution for managing billing, updating credit card details for auto-renewal, and upgrading subscription.

Easily delegate roles and add/remove users via the included user management tool.

Accessible Support and extensive Help Center

For simple queries on setting up workflows to using advanced features, Richard found answers on the Form Workflow Plus Help Center. This was where he came across the idea of using conditional approvals for budget workflows.

For questions not covered by the Help Center, queries can be emailed to support@wizy.io. Better yet, a demo can be scheduled here:

Marko ArcegaManaging Catering Requests with Form Workflow Plus
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Managing Community Use of School Facilities with Form Workflow Plus

June 23, 2020 Marko Arcega , , , , No comments
Managing Community Use of School Facilities with Form Workflow Plus

Schools are hubs for community development. Besides providing educational services, school facilities and premises become venues for team sports, local competitions, or even fairs. This is why certain school districts allow communities to rent out school facilities. This provides an extra source of income for the school and promotes camaraderie among community groups.

Consider Sam. He is the Facilities Coordinator for a K-12 school. Their campus is also a popular venue for soccer practice, baseball tournaments, and the host for the annual organic farm fair. He also manages the schedule for pool use by the local swim team.

He started out by managing requests via email. However, given the number of facilities, queuing groups, and different schedules, he soon realized he needed a better tool. Sam came across Form Workflow Plus in the G Suite Marketplace and his job has since become a lot easier.

Here are some of the ways a workflow app such as Form Workflow Plus helped Sam manage the community use of school facilities:

Easy setup with multi-step workflows and multiple reviewers

Since their school already uses G Suite, setting up the workflow took a few minutes. Form Workflow Plus can easily accommodate multi-step workflows and once he specified the reviewer email addresses, he had a working approval process. He got to try the add-on for a free 14-day trial as well.

Feel free to sign up here.

Track schedules via Google Sheet

Sam moved away from receiving email requests and moved on to Google Forms. Responses are automatically collected on a sheet where he runs Form Workflow Plus. The add-on has a user-friendly interface for tracking request status. The best part is that Sam never lost sight of any request!

Automatic routing of requests based on facility type

Form Workflow Plus accommodates conditional approvals. Requests are routed to the appropriate department depending on the facility being rented out. This saved Sam a lot of manual and repetitive work as the add-on did this for him.

To learn more about setting conditional approvals, here’s a handy guide:

A multi-purpose web app for managing workflows, billing, and users

Form Workflow Plus includes a web app. It’s a one-stop shop for managing workflows, upgrading plans, as well as managing users.

Reviewers can also log in to work on pending requests. They have a dedicated view where they can set decisions all in one place.

Curated Help Center

For FAQs and guides on setting up workflows for tough use cases, Sam found the Form Workflow Plus Help Center as a valuable resource. He found video tutorials to walk him through the basic and advanced features of the add-on.

Inquiries can be forwarded to support@wizy.io for anything not covered by the Help Center. A quick demo can also be requested via this link:

Marko ArcegaManaging Community Use of School Facilities with Form Workflow Plus
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About Us

Google add-ons G Merge Plus and Form Workflow Plus are powered by Wizy.

Wizy is a Startup Studio for B2B SaaS built on Google technologies. We work with innovative customers to develop disruptive Cloud SaaS solutions. We leverage the power of the Cloud, AI and Mobile adoption to disrupt and innovate.

Wizy was launched in January 2015 simultaneously in San Francisco, Manila and Paris by co-founders Laurent Gasser, Gino Tria and Louis Naugès. We are bootstrapped, financed by our founders and our business. We are free of VC’s and external investors agenda, able to focus exclusively on the value delivered to our customers.

Wizy is “global by design” with founders and teams on 4 continents, as well as customers in 30 countries.

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